Configuring the Desktop Application

Congratulations on choosing the Desktop Application to deliver quality content and information to your employees. This solution is an important channel that contributes to reducing the volume of received emails, it is an evolution of the intranet, or it strengthens the already used intranet.

To launch the Desktop Application, it is essential to have taken some previous steps. Below, we indicate what you need to do before even launching the app to employees:

  • Inclusion of employees in the database

    • Regardless of the contracted channels, the employee database is the main mandatory requirement, especially for direct channels such as E-mail, Mobile App, and Desktop.

  • Definition of editorial sections (Internal Communication Team)

  • Creation of fixed pages (Internal Communication Team)

    Create content and already schedule announcements so that, on the first access to the application, the employee can see its great differential. (Internal Communication Team)

  • Installation of the Desktop App on employees' computers.

For this reason, it is crucial to understand which data communication will require, in order to choose the type of internal audience integration (Excel spreadsheet, AD Integration, Integration with other software, or via API).

For the installation of the Desktop application on employees' computers, this step should already have been defined and completed.

Specifications and alignments need to be made, regardless of the chosen type of integration.

Preparation for activation of the audience that will have access to the Desktop App

There are two ways for you to choose how employees will be authenticated to use the Desktop App, and both options are found in Settings (gear icon, located in the upper right corner of the 'Desktop App' section). You should select which of these options will be used to authenticate your employees.

1 - Manual Authentications: Installation is done manually on each computer, where the authentication of the app is done by the employee on their workstation. To perform this authentication, there are three possibilities, and it is advisable to choose only one of them. If you decide to go this route, the data that will define the authentication code must necessarily be in the registration of each employee before release. The options are:

  • CPF Number;

  • Corporate Email;

  • identity number.

To use this option, it is advisable to conduct an internal campaign to inform and clarify to all employees about the procedure.

2 - Automatic Authentications (executed by the IT administrator): this is the most recommended, as it does not require the employee to perform any operation to access the application. For automatic authentication, you can choose one of the two options below:

  • Activation through Microsoft Active Directory with automatic login (to use this option, it is necessary for the network user to be in the registration of each employee).
  • G Suite with automatic login through the user's account.